What Time Does Walmart Customer Service Close?

What Time Does Walmart Customer Service Close

What time does Walmart customer service close?

If you have any queries or reports to file, customer service is where you go. Walmart is a large giant for a retail store, and they have fairly good customer service that keeps their customers happy and satisfied at all times. So, when does the customer service desk stay open? When do they close?

If you are looking for an answer, you are at the right place. Walmart’s customer service desk is available all the time. They are available for customers from 8 am in the morning till 10 pm at night.


What Time Does Walmart Customer Service Close?  

You can contact most of the Walmart customer services starting from 8 in the morning and till 10 at night. Yes, they are open seven days a week and even on holidays. Customers can contact the store in person or on the phone.  But, they should follow the time frame.

Here is the answer for you if you are wondering – what time does customer service close at Walmart today?

Monday8:00 AM to 10:00 PM
Tuesday8:00 AM to 10:00 PM
Wednesday8:00 AM to 10:00 PM
Thursday8:00 AM to 10:00 PM
Friday8:00 AM to 10:00 PM
Saturday8:00 AM to 10:00 PM
Sunday8:00 AM to 10:00 PM

Each customer with a query or a  complain can contact Walmart customers service desk during their service hours. There will be an employee of Walmart to help you with your queries.  If you follow their standard time of work, you will get the Walmart service employees helping you weigh your issues.

However, if you have made any purchases online, then there is no need to know about Walmart customer service hours. They will take you complains and respond to you 24/7.

Also, if you have any issues regarding any purchase and you want to speak to their customer services, you don’t have to drive there yourself. Instead, you can call 1-800- Walmart’s toll-free number and speak to their employee directly.

In case you are thinking of contacting their corporate office, then it might be of no benefit. They will direct you to the customer service desk since they only solve your queries at the  customer service department.

What Time Does Walmart Customer Service Close For Returns?   

If you have any issues with your Walmart purchases and you want to return them, you can do so during their return hour. Most Walmart stores accept return during their operating hours, which is 8:00 AM to 10:00 PM.

It is best to check the return hours of your nearest Walmart store before returning your purchase. The majority of Walmart stores used to accept returns 24/7. However, that has changed after the Covid-19 pandemic.

However, the best time to return your purchase at Walmart is still between 8 AM and 10 PM. If it is very urgent, try visiting as early as possible. But always try to avoid the weekends if you want a fast solution. Saturdays have long lines at the Walmart store and customer service as well.

How To Find Walmart Customer Service Hour?   

Whether you want to return a purchase or have other issues with your purchase, you need to  check Walmart’s customer service hours. You can find the service hours using three different processes –

  • Use Walmart Store Locator.
  • Use Google Maps.
  • USe Walmart App.

Walmart Store Locator  

The best option is to use the store locator of Walmart to find the service hours of the company. You can check their official website and find out when they open or close.  The website will require your city, state, and Zipcode to offer you a list of their service hours.  Going through this process will offer you an accurate time frame of Walmart customer service hours. The company itself updates the information from time to time.

Google Maps  

What time does customer service at Walmart close? Google Maps can definitely help you find the hours of customer service at Walmart. You can look for the customer service hours of your nearest Walmart store using Google Maps.

You can use search queries like – Walmart stores near me. Entering this on Google maps will show multiple stores on Google Maps. You can click on each store and find their service hours.

Walmart App  

You can use the Walmart App on both iPhone and android. If you want to skip searching on the internet, you can use the Walmart app instead. The app is at your service 24/7. You can find your return hour using the Walmart on your phone. The Walmart app offers online shopping, account management, and many other exciting features. It is also another convenient place you need help.  

Different Services Provided By Walmart Customer Services  

Different Services Provided By Walmart Customer Services

Customers will find several types of services from the Walmart Customer Service Center. Here are some of the services you can get at Walmart service center–

Customer’s Product Return

Walmart is the largest retail store in the US. Logically, so many customers will have return requests. So, instead of creating traffic at the cash counter, Walmart has set up a return center. The return store processes the return of your purchased items. You have to abide by their service policies as well.

Broken Product  

Usually, Walmart does not make any mistakes in selling broken products. However, if you do purchase broken items, you can return them. A customer service desk is ready to help you compensate for the broken item you purchased.

Employee Complaints  

Walmart ensures that its customers get the in-store experience. But if you have experienced any misbehavior from any Walmart store employees, you can put your complaint at the Employee complaints desk. They will report your complaint to the manager and put it in their record.

Store Problems  

Customers can also file complaints for store-related problems such as a leaked or frozen food section. If you also see any part of the roof leaking, you can report it to the customer service desk.

Theft Complaints  

Walmart’s customer service desk also accepts theft complaints for product theft at the store. The products could be of any sort ( jewelry, food, grocery, or others).

Frequently Asked Questions (FAQs):-  

Here are some popular questions and answers regarding Walmart and its service hours.

1. What Does Walmart Do With Customer Returns?  

Ans:- Whether it is in store or online, Walmart resells the returned products with the original packaging. Products that were unpacked or unsealed are sealed back and sold back again. These products are sold at discount prices or are put on clearance.  Returned groceries or damaged products are disposed of.

2. Can Walmart Ban You For Too Many Returns?  

Ans:- If you abuse their return policies, Walmart might send you to return warnings. They can rightfully ban you from returning any purchase for too many returns. You should use their return policy only when it is necessary and convenient.

3. What Cannot Be Returned At Walmart?  

Ans:- Walmart does not accept returns of certain products such as – Firearms, ammunition, airsoft guns, BB guns, etc. They also don’t accept Pepper sprays.

Final Words  

Walmart is a retail store giant. Aside from selling excellent quality products, they also ensure that their customers are satisfied and have their needs met. However, if you experience any issues with your purchases, you can always reach out to their customer service. As for their customer service hours, this article should be helpful. I hope that you have found the answer to your question – What time does Walmart customer service close? If you have any further queries,  you can leave them in the comment section.

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Shahnawaz is a passionate and professional Content writer. He loves to read, write, draw and share his knowledge in different niches like Technology, Cryptocurrency, Travel,Social Media, Social Media Marketing, and Healthcare.


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